privacy policy

Last Updated: February 2026

Welcome to Lucky Vanilla Studio (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Who We Are

Lucky Vanilla Studio is an online art print business based in South Yorkshire, United Kingdom.

For any privacy-related questions, you can contact us at:
hello@luckyvanillastudio.com

2. What Information We Collect

When you interact with our website, we may collect:

Information You Provide Directly

  • Your name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Order details

  • Messages submitted via our contact form

Information Collected Automatically

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

  • Cookies and usage data

3. How We Use Your Information

We use your personal data to:

  • Process and fulfil orders

  • Deliver your purchases

  • Communicate with you about your order

  • Respond to enquiries

  • Send marketing emails (only if you have opted in)

  • Improve our website and customer experience

  • Prevent fraud and ensure website security

4. Legal Basis for Processing (UK GDPR)

Under UK data protection law, we process your data based on:

  • Contractual necessity – to fulfil your order

  • Legal obligation – for accounting and tax purposes

  • Legitimate interests – to improve our services

  • Consent – for email marketing

You may withdraw consent for marketing at any time.

5. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties who help us operate our business, such as:

  • Payment processors

  • Delivery and courier services

  • Website hosting providers

  • Email marketing platforms

  • Analytics providers

These providers only receive the information necessary to perform their services.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil your order

  • Comply with legal obligations (such as tax laws)

  • Resolve disputes

7. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email hello@luckyvanillastudio.com

8. Cookies

Our website uses cookies to:

  • Enable website functionality

  • Analyse website traffic

  • Improve your browsing experience

You can manage or disable cookies through your browser settings.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration.

However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.